Your Tech Help Hub
Reliable Support for Home and Business Needs
We provide expert tech support solutions tailored for both individuals and companies.
Why Choose Us
Trusted by businesses and home users across South Africa
Fast, friendly IT support that just works—on‑site in Gauteng and remote anywhere. We design reliable networks, secure your systems, and keep everything running with predictable support options.
Fast, reliable IT support, on‑site in Gauteng, remote anywhere
From troubleshooting and repairs to server installs, cloud setup and cybersecurity, our certified technicians keep your tech running. Choose ad‑hoc help or a monthly SLA with guaranteed response times.
Remote support that gets you back to work fast
We connect securely to your device and fix software, email, printer and network issues while you watch. Most problems are resolved in minutes—no visit required, anywhere in South Africa.
Customer once. IT partner for life.
Count on certified technicians who know your setup. With proactive maintenance, backups, cybersecurity and priority response through our SLAs, we keep your systems stable and your team productive.
Frequently Asked Question
Yes. We provide on‑site IT support across Gauteng. For the rest of South Africa, we deliver secure remote support. To book a visit call 081 854 5393 or email support@theithub.co.za.
We connect using an encrypted, permission‑based remote tool. You approve the session, can watch everything we do, and the connection ends when the work is finished—no ongoing access is kept.
Windows and macOS computers, servers, Wi‑Fi and networking gear, printers, Microsoft 365/Google Workspace and common business apps. We also help home users with setup and repairs.
Ad‑hoc requests are handled as quickly as possible during business hours. SLA customers receive priority with defined response targets and scheduled maintenance.
A predictable monthly plan with priority support, defined response times, proactive maintenance, patching, backup checks, and unlimited remote/telephonic support depending on the plan.
Ad‑hoc work is billed per task/time with your approval before we proceed. Hardware or parts are quoted separately. SLA plans are fixed monthly fees.